How To Find And Download An Event In The Deep Sentinel Mobile App
How to Locate and Download Security Footage in the Deep Sentinel Mobile App
Follow these simple steps to locate and save a video event from your Deep Sentinel system:
Step 1: Open the History Tab
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Launch the Deep Sentinel app on your mobile device.
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Tap on the "History" tab from the home screen.
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By default, this section filters for verified events (events reviewed by a guard).
Step 2: Filter or Search for Events (Optional)
To view more specific events:
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Tap the filter (hamburger) icon in the top left corner.
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Choose your filter options (e.g., by camera, event type).
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Selected filters appear brown in the Business App or purple in the Residential App.
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Unselected filters appear in black or grey.
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Once your selections are made, tap the filter icon again to return to your filtered results.
Additional Ways to Filter Events:
If you are looking for a specific event by date and time:
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Tap the calendar bar to choose the date of the event you wish to view.
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To filter by time, tap on the highlighted “Selected hours 12:00 AM – 11:59 PM (click to change)”.
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Choose your desired time range and tap Submit to apply the filter.
Step 3: Select the Event
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Browse the video list and tap on the event you want to view.
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The video will begin to play automatically.
Step 4: Share or Download the Event
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Tap the Share icon (located within the event view screen, top right corner).
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You will see the following options:
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Share – Send the video clip to others.
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Save – Download the video directly to your device.
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Publish to Deep Sentinel – Share the clip with the Deep Sentinel team.
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💡 Tip: Use filters to quickly locate incidents where guards intervened or law enforcement was contacted—these are color-coded (e.g., yellow for guard intervention, red for police involvement).