Contacting Customer Care

If you need to get in touch directly, you can call our Law Enforcement Hotline at 1-888-893-1941or you can contact Customer Support via email customercare@deepsentinel.com, by our toll-free number 1-833-983-6006, or through Live Chat from our Support Page or your Deep Sentinel mobile app.

Please note that our LiveSentinel Center guards are available 24/7/365, but our Customer Care department is open seven days a week.

Hours of Operation for Customer Care

Monday - Friday: 6:00 am - 6:00 pm PST 
Saturday, Sunday: 8:30 am - 5:00 pm PST
Holidays: 8:30 am - 5:00 pm PST