The USB + Extreme Battery is not charging
Check the LED on the USB Battery:
Green = Charged
Red = Charging
Off = Not Connected
If it is connected and there is no LED, check that the USB Power Adapter is connected to a Power Outlet and check all power connections.
- Do you get a red or green LED on the USB Battery?
Swap the USB Charge cable (please note, that two cables are included in the pack).
- Do you get a red or green LED on the USB Battery?
If an LED is still not displayed, please use a similar charger (like an Android phone charger, tablet, or other device) to test the connection.
- Do you get a red or green LED on the USB Battery?
If no LED is displayed, please contact technical support: 833-983-6006