How Can I Recognize Calls from the Live Surveillance Center (LSC) Guards?

When a guard contacts you regarding an event, the call will come from:
925-400-8855

Here’s what to expect:

• If you answer: The guard will quickly explain why they’re calling—usually to confirm whether someone should be on the property or to provide an update on an event.

• If you miss the call: The guard will leave a voicemail with key details.

• Please note: Guards are unable to take return calls, as they are actively monitoring and responding to live events.

If you have questions or need to follow up, you’re always welcome to contact Customer Care.

Pro Tip: To avoid missing these critical calls,  especially if you use a spam-blocking app, save 925-400-8855 in your contacts as:

Deep Sentinel Live Surveillance Center (LSC)

That way, you’ll know it’s us when it matters most.