My Account

Account Management

• Update Payment Method
• How can I update information on my account?

Order Changes

• What if I need to change or cancel my order?
• What if I input the incorrect shipping address for my order?

Customer Care Contact Information

• Deep Sentinel Customer Care Contact Information

Shipping and Handling

• Where can I track my order?
• How much will I be charged for Shipping and Handling?
• How will my order ship?
• How long does shipping take?
• Do I need to sign for delivery?
• When will my order ship?
• What if I don't receive my order?
• Can I ship my order via Express services?
• Updated Shipping Charges

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Warranty

• Privacy Policy
• Is there a warranty?
• How does the Satisfaction Guarantee work?

Subscription Fees

• How am I billed?
• Are there penalty charges for early termination of subscription?
• Why is there a 1-year contract?
• Tiered Billing FAQ

Returns and Cancellations

• Can I keep the security system if I terminate my subscription earlier than a year?